Self referrals
There are a number of services locally that you are able to make self referrals to.
Improving Access to Psychological Therapies (IAPT) – Back on Track
Back on Track is a free and confidential psychological therapies service for anyone over the age of 18 living in Hammersmith and Fulham.
It offers psychological help to people with low level symptoms of anxiety or depressed, or those going through a stressful situation because of redundancy, illness or relationship difficulties. This is part of the improving access to psychological therapies (IAPT) programme.
The service is run in partnership with West London Mental Health Trust, Mental Health Matters and the West London Centre for Counselling.
Single Point of Access (SPA) – (West London Mental Health Trust)
The Single Point of Access (SPA) provides 24/7/365 access for WLMHT secondary care mental health. The service is for people experiencing a mental health crisis and delivers a 24/7 phone support line for service users and carers. It is also the primary referral route for people requiring secondary care and includes a clinical advice service for GPs and other potential refers as well as a triage and sign-posting function.
All adult referrals are now made through the single point of access. The SPA will also signpost referrals for CAMHS referrals, Cognitive Impairment and Dementia Service and Primary Care Mental Health Services.
How to self refer
For all urgent or emergency referrals, please:
Phone: 0300 1234 244 so that your referral can be appropriately triaged.
How to self refer
Phone: 0300 123 1156 Monday to Friday, between 9am and 5pm.
Termination of Pregnancy Service (TOPs)
The purpose of this abortion service is to provide a choice of abortion methods which are timely and safe depending on the personal health, gestation and circumstances of the individual woman. This will help to reduce repeat abortions, unintended pregnancies, and promote better sexual health among women.
This service provides abortion services to women referred to any approved provider, giving greater geographical access to women seeking abortion services. The provider delivers the following pathways:
- Up to 16 weeks gestation
- Up to 24 weeks gestation
The providers of the service are:
- BPAS
- NUPAS
- Marie Stopes
- Chelsea and Westminster NHS Foundation Trust
How to self refer
Referrals, including self-referrals, shall be conducted via a Central booking Service (CBS), where this exists.
Phone: 03453 650207
MSK connect
The service offers community based musculoskeletal (MSK) clinical assessment and treatment for those aged 16 and over. Specialties include:
- Community MSK Physiotherapy services
- Outpatient orthopaedic services
- Outpatient rheumatology services
- Chronic MSK pain management
How to self refer
Self-referral is only available for routine physiotherapy cases. Patients cannot self-refer to the CATS (Tier 2) service or to the community rheumatology and pain pathways. Referrals to these services require a GP referral. Furthermore post operative patients require a GP referral to ensure appropriate information is handed over to the physiotherapy service.
Phone: 0203 795 3426
CAMHS Eating Disorder Service (West London Mental Health Trust)
The service offers assessment, diagnosis and intervention on a range of suspected and confirmed eating disorders including:
- Anorexia nervosa
- Bulimia nervosa
- Binge eating disorder
- Atypical anorectic and bulimic eating disorder
How to self refer
If you are concerned about an eating disorder, the service accepts self-referrals directly to CAMHS. If you are a parent or young person, you can call the service between 9am-5pm Monday to Friday. Phone: 020 8354 8160 and ask to speak to the Duty Eating Disorders clinician who will discuss your concerns with you.
CIS – Supports adults with acute illness
The community independence service brings together the skills and experience of different health and social care professionals to provide integrated care for patients who experience acute illness or need support to rehabilitate and improve independence.
The team includes nurses, physiotherapists, occupational therapists, social workers, mental health workers, rehab assistants, healthcare assistants, carers, doctors, pharmacists and support staff. Besides phone advice and visits, they liaise with emergency departments and pre-admission units. They offer a ‘rapid response’ service for urgent assessment or a “Re-ablement” service for longer term problems, and accept referrals any health or social care professional, including based in secondary care.
Contact details:
Phone, single point of referral: 0300 033 0333
Website: www.wlmht.nhs.uk
CLCH
This site lists all community services provided by CLCH, plus contact details and referral information, including Single Point of Access.
Contact details:
Website: www.clch.nhs.uk/health-professionals
GP referrals
To request a GP referral:
- phone us on 020 8743 3704
Provide as much information as you can as this will help us to process your request.
Tracking a referral
To track an existing referral:
- phone us on 020 8743 3704